Delivery terms and conditions

Free Delivery On All Orders

Please supply mobile contact telephone number and email address for the courier to message you in regards to the delivery.

2/3 working day delivery service

This applies to smaller items and flat packed items that can be delivered by a parcel courier, Orders are dispatched within a couple of working days of the order being received on a 1/3 working day delivery service. The delivery will be made between the hours of 8am and 6pm and is a ground floor only delivery service that does require a signature for proof of delivery. Please ensure that a mobile telephone number is supplied to receive delivery updates.

5 working day delivery service

This applies to larger fully assembled items that will be collected by Mallinsons Transport who is part of the TPN pallet network.

Your order will be processed through their network and you should receive a call from the local depot to arrange a convenient delivery day and time.

The delivery driver will only unload the palletised items off the lorry using a pallet truck and will take the pallet as far as possible. Please be aware the driver is not allowed to remove items from the pallet, so with heavier items you may need someone to help you get the items indoors.

Building service 

If you live within a 15 mile radius of us (S61 4RL) we offer a building service on all furniture. Please ask sales staff for prices and details on 01709 836856.

Delivery Surcharges

We only deliver to UK mainland and only some offshore areas. If your delivery address is in the following postcode areas you need to contact us on 01709 836856 before placing the order as they have an additional charge to add to the standard item price. Free delivery is NOT available in some these areas:

KW, IV, PH, PA, KY, FK, DD, AB, HS and ZE postcodes

Isle of Wight

Isle of Man

Unfortunately, we DO NOT deliver to Northern Ireland and the Channel Islands

If orders are placed to these postcodes areas you will be contacted to advise of additional delivery charges or cancellations.