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Delivery terms and conditions
Free Delivery On All Orders
1 working day delivery service
This applies to smaller items and flat packed items that can be delivered by parcel courier, Most of which is next working day if ordered before 12.30pm. The delivery will be made between the hours of 8am and 6pm and is a ground floor only delivery service and does require a signature for proof of delivery.
5 working day delivery service
This applies to larger fully assembled items that will be collected by Mallinsons Transport who is part of the TPN pallet network.
Your order will be processed through their network and you should receive a call from the local depot to arrange a convenient delivery day and time.
The delivery driver will only unload the palletised items off the lorry using a pallet truck and will take the pallet as far as possible. Please be aware the driver is not allowed to remove items from the pallet, so with heavier items you may need someone to help you get the items indoors.
If you live within a 15 mile radius of us (S61 4RL) we offer a building service on all furniture. Please ask sales staff for prices and details on 01709 836856.
**Please note we only deliver to UK mainland, If your delivery address is in the following postcode areas you need to contact us before placing the order as they have an additional charge to add to the standard item price and delivery charge. Free delivery is NOT available in these areas:
All IV, KW1-14.
PA34, 37, 38, 39.
PH19-26, 30 to 40, 41, 49, 50.
All Isle of Wight.