PRIVACY POLICY

1. INTRODUCTION

Mercers Furniture is committed to protecting your personal data.

This policy explains how we collect, use, and store your information.

2. WHAT DATA WE COLLECT

We may collect:

• Name
• Address
• Email address
• Phone number
• Payment details (processed securely via third parties)
• Website usage data (cookies)

3. HOW WE USE YOUR DATA

We use your data to:

• Process orders
• Deliver goods
• Provide customer support
• Improve our website
• Send marketing (if you opt in)

4. LEGAL BASIS

We process data under:

• Contract (to fulfil orders)
• Legal obligation
• Legitimate interest
• Consent (for marketing)

5. SHARING YOUR DATA

We may share data with:

• Delivery companies
• Payment providers
• IT service providers

We never sell your data.

6. DATA STORAGE

We store your data securely and only for as long as necessary.

7. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Withdraw consent

To exercise your rights, contact us at:
admin@mercersfurniture.co.uk

8. COOKIES

We use cookies to:

• Improve user experience
• Analyse website traffic

You can control cookies via your browser settings.

9. SECURITY

We implement appropriate security measures to protect your data.

10. CHANGES

We may update this policy from time to time.

11. CONTACT

Mercers Furniture Ltd

Unit 1 Mangham Way

Barbot Hall Industrial Estate

Rotherham

South Yorkshire

S61 4RL

01709 836856

admin@mercersfurniture.co.uk

Effective Date: 1st April 2026