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Price Promise / 14 day Money Back
Mercers Price Promise.
Mercers Furniture will not be undersold and believe that we offer the lowest prices online. We always try to ensure that any savings are passed directly to you, our customers, so you pay the lowest prices.
We have had the ‘Mercers Price Match Promise’ since the first day we started trading many years ago. The promise to you, is simple. If the item on our website can be found on any other UK website at a cheaper price, we usually will match it.
At Mercers furniture you will pay the lowest price for the goods and you will have the peace of mind of knowing you have had the best deal whilst benefiting from our excellent customer service.
Mercers Price Match terms and conditions.
Please give us full details of the product, together with the web address where and when you saw it.
Once we have verified the price, we will usually offer to match or beat the price.
A price match can only be provided on current prices.
A price comparison must come from a recognised, reputable, legally trading UK internet retailer. The approval of the retailer is up to the discretion of mercersfurniture.co.uk.
Once the price has been matched, it will remain matched for a period of 24 hours.
mercersfurniture.co.uk reserve the right to decline, terminate or revoke any request made by the customer.
A price match is based on total order price including any delivery fees.
The goods to be price matched must be new and generally available and not \\\"one-offs\\\"
To action our Mercers Price Match please do not hesitate to contact our sales team on
14 Day money back guarantee
Orders can be canceled with out charge when they have not yet been dispatched
In the unlikely event that you should wish to return an item,Mercers offer a 14 day money back guarantee, commencing the day of delivery. You have the right to cancel your order within 14 working days, the only charge being the return carriage cost of £25.
If any items are damaged or incorrect you should tell us with in 2 days of delivery, we will change the item, send out any parts needed or take the item back for a full refund with no charges.